Coordino alternatives and similar software solutions
Based on the "Ticketing" category.
Alternatively, view Coordino alternatives based on common mentions on social networks and blogs.
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osTicket
The osTicket open source ticketing system official project repository, for versions 1.8 and later -
Erxes
The open-source Hubspot alternative enables SaaS providers and digital marketing agencies/developers to create unique experiences for their entire business. -
Zammad
Zammad is a web based open source helpdesk/customer support system -
Helpy
Helpy is a modern, open source helpdesk customer support application. Features include knowledgebase, community discussions and support tickets integrated with email. -
Brimir
Simple and clean open-source ticket manager written in Ruby on Rails. -
FreeScout
FreeScout โ Free self-hosted help desk & shared mailbox (Zendesk / Help Scout alternative) -
OTRS
((OTRS)) Community Edition is one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management. Please note that ((OTRS)) Community Edition offers limited OTRS functionality. -
OpenSupports
OpenSupports is a simple and beautiful open source ticket system -
Gaskit
A git-backed issue tracker. It uses a branch in your local git database to store the tickets. -
django-todo
A multi-user, multi-group todo/ticketing system for Django projects. Includes CSV import and integrated mail tracking. -
Request Tracker
Request Tracker, an enterprise-grade issue tracking system -
Bugzilla
Official repository for the Bugzilla bug tracking system. Report bugs to https://bugzilla.mozilla.org/enter_bug.cgi?product=Bugzilla&format=__default__ . Main website: -
TheBugGenie
The Bug Genie is a friendly project management and issue tracking tool -
Cerb
Cerb brings order to a busy team inbox with bot powered email management and workflow automation. Used by thousands of teams for 15+ years. For production, use: https://github.com/cerb/cerb-release/ -
Bumpy Booby
Simple, responsive and highly customizable PHP bug tracking system.
Clean code begins in your IDE with SonarLint
* Code Quality Rankings and insights are calculated and provided by Lumnify.
They vary from L1 to L5 with "L5" being the highest.
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README
Requirements
All that is required is your basic LAMP/WAMP stack. However the best-case conditions:
- PHP5+
- MySQL 5.1+
How to Install Coordino
Unzip the Coordino package your root working www directory.
ex: /var/www/htdocs/test.com
Then open your web browser and proceed to http://test.com to complete instillation.
Widget Tokens
Tokens may be used to render dynamic content to the user.
The following tokens are available:
- The logged in user's username. - [user.username]
- The logged in user's reputation. - [user.reputation]
- The logged in user's age. - [user.age]
- The logged in user's website. - [user.website]
- The logged in user's information. - [user.info]
- The logged in user's location. - [user.location]
- The logged in user's answer count. - [user.answer-count]
- The logged in user's comment count. - [user.comment-count]
- The logged in user's question count. - [user.question-count]
- A link to the user's profile. - [user.profile-link]
For example:
Hello [user.username], Welcome to Coordino!
Check out your profile at: [user.profile-link]
Or answer some questions!
Remote Auth. Logins
Coordino works in two modes:
- An internal userbase. (Remote Auth Only "No")
- Remote userbase. (Remote Auth Only "Yes")
These settings may be changed in the administration setting under "Admin" -> "Remote Settings"
The internal userbase is the standard setting for Coordino. New users will register either by asking a question, answering a question or registering themselves. The users username, password, and email are kept internally.
However, if you have an external userbase already and do not wish to have all of your users re-register for a system you can use a form of automatic integration. You must create a script that first compiles a message and then forwards it to Coordino's Remote Login system based off of your current logged in user's details.
The following user details from your userbase are needed:
- Username
- Email Address
The following extra message details are needed:
- Timestamp
- Remote Auth Key (Found in Remote Settings)
- Hash
Take the following example in PHP:
/*
* Remote authentication for PHP
* This is meant to be used as a template to base the integration with your application.
*/
// The following values should comefrom your source of information
$username = 'BillyRogan';
$email = '[email protected]';
// Insert your Authentication key here
$key = '98y94NIUfafnajskfn9823JNAIUz';
// Build the Message
$timestamp = time();
$message = $username . $email . $timestamp . $key;
$hash= md5($message);
// Set the URL of your Answer Engine install and form the correct remote authentication URL.
$url = 'http://your.domain.com/coordino_install/access/remote' . $name . '/' . $email . '/' . $timestamp . '/' . $hash;
header('Location: ' . $url);
The username and email address are pulled from your current userbase. Then a message is compiled with the User's username, email, a timestamp, and your remote auth key. That message is then md5'd into a check hash. A URL is then formed with the correct information and the remote logged in user is then forwarded to the Coordino Remote Access URL.
Translate Coordino
Because Coordino is ready for i18n, you can contribute to translate it! To help you, you can have some informations in : http://book.cakephp.org/1.3/en/view/1229/Internationalizing-Your-Application
How to generate .pot files ?
Run this command in the root path of Coordino :
$ php cake/console/cake.php i18n
> [E]xtract POT file from sources
> Verify the full path in [] for "app" and validate it
> [D] Done
> Verify the full path in [] for "app/locale" and enter to validate it
> Merge all domains strings in the default.pot file (y)
> Waiting for extractig
> Default.pot already exists, Overwrite it! (y)
> verb.pot already exists, Overwrite it too! (y)
> Done ;)
Contributors - Thank you!
Don't see yourself Just edit the Readme!