DiamanteDesk alternatives and similar software solutions
Based on the "Ticketing" category.
Alternatively, view DiamanteDesk alternatives based on common mentions on social networks and blogs.
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osTicket
The osTicket open source ticketing system official project repository, for versions 1.8 and later -
Erxes
Source available experience management infrastructure. Pioneering the future of experiences with XOS (Experience Operating System). Hubspot + Qualitics alternative -
Zammad
Zammad is a web based open source helpdesk/customer support system -
Helpy
Helpy is a modern, open source helpdesk customer support application. Features include knowledgebase, community discussions and support tickets integrated with email. -
FreeScout
FreeScout — Free self-hosted help desk & shared mailbox (Zendesk / Help Scout alternative) -
Brimir
Simple and clean open-source ticket manager written in Ruby on Rails. -
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OTRS
((OTRS)) Community Edition is one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management. Please note that ((OTRS)) Community Edition offers limited OTRS functionality. -
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OpenSupports
OpenSupports is a simple and beautiful open source ticket system -
Gaskit
A git-backed issue tracker. It uses a branch in your local git database to store the tickets. -
Request Tracker
Request Tracker, an enterprise-grade issue tracking system -
django-todo
A multi-user, multi-group todo/ticketing system for Django projects. Includes CSV import and integrated mail tracking. -
Bugzilla
Official repository for the Bugzilla bug tracking system. Report bugs to https://bugzilla.mozilla.org/enter_bug.cgi?product=Bugzilla&format=__default__ . Main website: -
Coordino
Self-hosted Knowledge Software your question & answer system written on top of the CakePHP Framework -
TheBugGenie
The Bug Genie is a friendly project management and issue tracking tool -
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Cerb
Cerb brings order to a busy team inbox with bot powered email management and workflow automation. Used by thousands of teams for 15+ years. For production, use: https://github.com/cerb/cerb-release/ -
Bumpy Booby
Simple, responsive and highly customizable PHP bug tracking system.
InfluxDB - Power Real-Time Data Analytics at Scale
* Code Quality Rankings and insights are calculated and provided by Lumnify.
They vary from L1 to L5 with "L5" being the highest.
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Popular Comparisons
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DiamanteDeskvsZammad
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README
DiamanteDesk Application
DiamanteDesk is a customer service software that is designed to help big and small companies to really listen to their customers and convert their feedback into valuable experience. Our team is ready to go extra mile to improve customer support experience of your service.
Basically, DiamanteDesk is a ticket system with 3 channels enabling communication with help desk team: though email, online portal and via a phone call. Tickets in this tool are sorted into the so-called branches. Creating separate branches enables our Clients to group tickets according to the requests of specific users, locations, issues, etc. This feature helps to quickly find the required ticket and focus on the issues of the highest priorities.
Installation
To install DiamanteDesk, follow this link.
Usage
It is a comprehensive help desk that is currently can be easily integrated into OroCRM but in a short time will be available for other CRMs. It can be also integrated with various web products designed via Magento, WordPress and PrestaShop.
To learn more about DiamanteDesk and its features, click here.
Contributing
We appreciate any effort to make DiamanteDesk functionality better; therefore, we welcome all kinds of contributions in the form of bug reporting, patches submitting, feature requests or documentation enhancement. Please refer to the DiamanteDesk guidelines for contributing if you wish to be a part of the project.