Popularity
7.2
Growing
Activity
9.7
Stable
1,371
92
524

Programming language: TypeScript
Tags: Ticketing    
Latest version: v0.19.3

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README

erxes is a free and open fair-code licensed all-in-one growth marketing & management software. We offer an all-in-one solution for sales, marketing, and customer service teams, with a focus on the entire customer experience. Replace Hubspot with the mission and community-driven ecosystem.

Live demo | Join our community

Features

erxes helps you attract and engage more customers while giving you high lead conversion. With erxes, all your marketing, sales, and customer service tools are merged into one platform for greater output.

  • Growth Hacking: Managing your entire growth operation made easy. From ideas to actual performance, making sure everything recorded, prioritized, and centralized in the single platform to get tested with a pool of analysis and learnings, which made the growing as pleasure.
  • Email & SMS Marketing: Reach your customer with personalized messaging. Keeping your customers hooked is a challenge. Start converting your prospects into potential customers through email, SMS, Live chat, and In-app-messaging or more interactions to drive them to a successful close. You can connect to your customers in a whole new way with erxes!
  • Pop-ups & Forms: Create Stylish Pop-ups and Forms that Bring Leads. Turn regular visitors into qualified leads by capturing them with a customizable pop-ups, forms, and embedded placements. erxes helps you to create stylish and contextual pop-ups, banners and bars fit all your marketing needs.
  • Sales Pipeline: Track your entire sales pipeline from one dashboard. All your customer information and sales process in one board to follow up flawlessly. Have your sales managers to know everything needed to deliver increased levels of personalization before they contact customers.
  • Contact Management: Manage Visitors, Customers, and Companies. Access our all-in-one CRM system in one go so that it’s easier to coordinate and manage your contacts and interactions with your customers. erxes Contacts provides whole segmentation tools for you to work more efficiently.
  • Lead Scoring: Identify and Target Sales-Ready Leads.
  • Shared Team Inbox: Communicate faster and easier with your customers via one truly omnichannel platform. Combine real-time client and team communication with in-app messaging, live chat, email and form, so your customers can reach you however and wherever they want.
  • Messenger: Talk to Your Customers in Continuous Omnichannel Conversations. Enable businesses to capture every single customer feedback and communicate in real-time. You can educate your customers through knowledge-base from the erxes Messenger.
  • Knowledge base: Create Help Articles for Customer Self-service. Educate both your customers, and staff by creating a help center related to your brands, products and services to reach a higher level of satisfaction.
  • Task Management: Work More Collaboratively and Get More Done. Save time, manage your projects, monitor your team and increase your productivity in just a few clicks. Erxes helps to turn chaos into clarity and make everything perfect. ## Documentation
    • Install erxes
    • erxes documentation
    • Contributing to erxes

Deployment

Ubuntu 16.04/18.04 LTS

Follow these deployment instructions.

ubuntu

Debian 10

Follow these deployment instructions.

debian

CentOS 8

Follow these deployment instructions.

debian

Docker

Follow these deployment instructions.

debian

Heroku

Host your own erxes server with One-Click Deploy.

debian

AWS Marketplace

Launch an EC2 instance using erxes in the AWS Marketplace.

debian

DigitalOcean Droplet

Deploy to a DigitalOcean droplet with our one-click install listing from the DigitalOcean Marketplace.

debian

Contributors

This project exists thanks to all the people who contribute. [[Contribute]](CONTRIBUTING.md).

Backers

Thank you to all our backers! 🙏 [Become a backer]

In-kind sponsors

                       

Which license does erxes use?

erxes is a free and open fair-code licensed under GNU General Public License v3.0 with Commons Clause.

Is erxes open-source?

No. The Commons Clause that is attached to the GNU General Public License v3.0 license takes away some rights. Hence, according to the definition of the Open Source Initiative (OSI), erxes is not open-source. Nonetheless, the source code is open and everyone (individuals and companies) can use it for free. However, it is not allowed to make money directly with erxes.

For instance, one cannot charge others to host or support erxes. However, to make things simpler, we grant everyone (individuals and companies) the right to offer consulting or support without prior permission as long as it is less than 30,000 USD ($30k) per annum. If your revenue from services based on erxes is greater than $30k per annum, we'd invite you to become a partner agency and apply for a license. If you have any questions about this, feel free to reach out to us at info@erxes.io.

Why is erxes not open-source but fair-code licensed instead?

We love open-source and the idea that everybody can freely use and extend what we wrote. Our community is at the heart of everything that we do and we understand that people who contribute to a project are the main drivers that push a project forward. So to make sure that the project continues to evolve and stay alive in the longer run, we decided to attach the Commons Clause. This ensures that no other person or company can make money directly with erxes. Especially if it competes with how we plan to finance our further development. For the greater majority of the people, it will not make any difference at all. At the same time, it protects the project. As erxes itself depends on and uses a lot of other open-source projects, it is only fair that we support them back. That is why we have planned to contribute a certain percentage of revenue/profit every month to these projects.


*Note that all licence references and agreements mentioned in the Erxes README section above are relevant to that project's source code only.