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Helpy v2.1 Release Notes

  • 🚀 This release builds on the awesomeness of version 2 by adding several new enhancements-

    • Editable header and footer for html ticket email to customers.
    • support for merge tokens (%customer_name% and %customer_email%) with more coming soon.
    • Ability to create a ticket with a note as the first post (useful for calls, walk ins, etc)
    • 🔨 Refactor of settings backend and addition of ability to test smtp settings
    • Restrict API access from agents

    ⬆️ Upgrading:

    ⚡️ Make sure you run bundle exec rake db:migrate and also bundle exec rake update:enable_templates to turn on the templates feature.