osTicket v1.11.0-rc1 Release Notes

Release Date: 2018-07-17 // over 1 year ago
  • Major New Features

    • Create Ticket or Task from Thread Entry
    • Custom Columns/Custom Queues
    • Inline Edit
    • Ticket Referral
    • 👌 Support CC (Collaborators)
    • Export Agent CSV
    • Department Access CSV
    • Archive Help Topics/Departments
    • Nested Knowledgebase Categories

    ✨ Enhancements

    • 🛠 Fix Custom Department Field (#3976)
    • ✂ Remove Future Search/Filter Criteria if Invalid
    • Dashboard Statistics
    • 🛠 Fix Vimeo iFrames
    • 🛠 Fix randNumber()
    • Section Break Hint
    • List & Choice Searching (#3703, #3493, #2625)
    • ➕ Adds osTicket Favicons (#4112)
    • 🛠 Fix Most Redactor Issues (#3849)
    • Send Login Errors Still Sends (#4073)
    • 🙋 Private FAQs In Sidebar Search
    • 👉 User Password Reset (#4030)
    • Disabled & Private Help Topic (#3538)
    • Helpdesk Status Help Tip
    • Local Names In Validation Errors
    • 👉 User Registration Form (#4043)
    • Organization User List Pages Link (#4116)
    • Ticket Edit Internal Note (#4028)
    • Disable Canned Responses On New Ticket (#3971)
    • Canned Response Margin
    • Ticket Preview Custom Fields
    • Help Topic SLA (#3979)
    • 🛠 Fix Agent Identity Masking (#2955, #3524)
    • 👮 Force Keys For Choice Field Options (#4071)
    • Check Missing Required Fields
    • Task Action Button Styling
    • ➕ Add Fullscreen To Embedded Videos
    • 🛠 Fix Serbian Flag Icon (#3952)
    • ⚡️ Optimize Lock Table
    • 🛠 Fix Outdated Alerts Link (#3935)
    • 🛠 Fix Default Dept. Private Error (#3934)
    • Mailto TLD Length (#4063)
    • ✂ Remove Primary Contacts (#3903)
    • 🛠 Fix Reset Button(s) (#3670)
    • 🆕 Newsletter Link
    • Offline Page Images (#3869)
    • 🌐 User Login Page Translation (#3860)
    • Translate Special Characters (#3842)
    • Custom Form Deletion (#3542, #4059)
    • 🙋 Client Side Long FAQ Title (#3380)
    • ⚡️ Client FAQ Last Updated Time (#3475)
    • Email Banlist Sorting (#3452)
    • 🛠 Fix New Ticket Cancel Button (#2624, #2881)
    • SQL Error Unknown column 'relevance' (#2655)
    • 🛠 Fixes issue with last_update ticket variable
    • Ticket Notice Alert
    • 🛠 Fix CSRF fail + shake effect (#3928, #3546)
    • Issue/ticket preview collabs
    • 👍 Allowing translation of copyrights in footers
    • 👉 User/Organization are not translated (#3650)
    • 🛠 Fix DatePicker on client side (#3625, #3817, #3804, 0fbc09a)
    • ➕ Add Custom Forms to Ticket Filter Data
    • 🛠 Fix for LDAP/AD auth plugin (#4198, #3460, #3544, #3549)