OTRS v6.0.27 Release Notes

Release Date: 2020-03-27 // over 2 years ago
    • 2020-03-23 Mask user credentials in the SupportBundle.
    • 2020-03-12 Updated translations, thanks to all translators.
    • 2020-03-03 Improved random number generator. We added new CPAN dependencies, which should already be present on all systems: Crypt::Random::Source Exporter::Tiny Math::Random::ISAAC Math::Random::Secure Module::Find Moo Types::TypeTiny namespace::clean

    • 2020-03-03 Improved token handling in the LostPassword requests.

    • 2020-02-28 Fixed bug#14752 - In the ticket create screen, system always preselects first valid certificate for signature/encryption. In this case, system should preselect default certificate, or the one with the newest/longest valid certificate.

    • 2020-02-28 Fixed bug#14949 - PostMaster X-OTRS-AttachmentExists filter is activated on email with embedded images.

    • 2020-02-28 Fixed bug#13103 - Items in admin favorites are sorted by id instead of alphabetically.

    • 2020-02-28 Fixed bug#14953 - System logs an error when email contains utf-8 characters while trying to create a gravatar link.

    • 2020-02-28 Fixed bug#14952 - From field is not consistent if article is created by note compared to the bulk note add (in agent interface).

    • 2020-02-27 Fixed bug#14988 - The edit button in 'Assigned Transition Actions' table doesn't work (in Transition Actions).

    • 2020-02-27 Fixed bug#14987 - InvalidUserCleanup generates tons of useless entries in the ticket history.

    • 2020-02-27 Fixed bug#14982 - Filter for CustomerIDs with special characters break the page.

    • 2020-02-26 Fixed bug#14774 - AdminGenericAgent matches first ticket close time instead of last. The issue occurs when the ticket is reopened and then closed again - system matches first close time.

    • 2020-02-25 Fixed bug#14944 - Changing Ticket Number Generator causes ExternalTicketNumberRecognition to fail. Therefore system creates a new ticket instead of appending the article to the existing one.

    • 2020-02-19 Fixed bug#14974 - Untranslated string in appointment calendar.

    • 2020-02-14 Fixed bug#14963 - Mails are not signed in compose screens. If an S/MIME certificate is set for signing and encrypting outgoing mails, it is not used for signing in Compose answers. For new Email tickets, E-Mail Outbound and Forward the emails are signed correctly. Furthermore, if "sign and encrypt" is chosen, the mail will only be encrypted, but not signed.

    • 2020-02-14 Fixed bug#14926 - OTRS tag in Templates does not work correctly.

    • 2020-02-14 Fixed bug#14932 - OTRS tag is not replaced in a Generic Agent job if the ticket has no CustomerID.

    • 2020-02-12 Fixed bug#14960 - Incorrect language file loading. OTRS loads wrong language files if the user uses a top-level language file like 'es' or 'fr' where also country variants exist (e. g. "es_MX") and the user has packages with translation files installed.

    • 2020-02-11 Added a new SysConfig setting 'DisableLoginAutocomplete' - when enabled, it disables autocomplete in the login forms. System adds autocomplete="off" attribute to the login input fields. Note that some browsers ignore it by default (usually it can be changed in the browser configuration).

    • 2020-02-10 Fixed bug#14773 - Invalid characters in Perl Modules section on AdminSupportDataCollector screen.

    • 2020-02-07 Fixed bug#14968 - Values of the queue field are translated in the bulk view.

    • 2020-02-07 Fixed bug#14967 - The accounted time is missing in the generic interface TicketGet documentation of API.

    • 2020-02-06 Fixed bug#14833 - Citation conversion to plain text is broken.

    • 2020-02-05 Improved From field handling in the Email action screens.

    • 2020-02-05 Fixed bug#14858 - It's not possible to transfer value "0" via web service to dynamic field.

    • 2020-02-05 Fixed bug#14203 - GET method processes entity-body message from request.

    • 2020-02-05 Follow-up fix for bug#10825 - in Reply-Template. Re-added tags which were marked as not supported in previous fix.