All Versions
211
Latest Version
Avg Release Cycle
39 days
Latest Release
665 days ago

Changelog History
Page 8

  • v4.0.6 Changes

    February 24, 2015
    • 2015-02-18 Updated translations, thanks to all translators.
    • 2015-02-13 Fixed bug#11038 - Notification is not sent.
    • 2015-02-13 Added otrs.CheckCloudServices.pl script to help to diagnose cloud services connection problems.
    • 2015-02-09 Fixed bug#10905 - ArticleContent with Inline-Images are not shown completely.
    • 2015-02-09 Fixed bug for IE8 - Handle jQuery selectors correctly (Ticket#2014120242045831).
    • 2015-02-06 Fixed bug#10942 - Adressbook search does not permit to add contacts via click.
    • 2015-02-06 Fixed bug#11011 - OTRS does not honor customer change.
    • 2015-02-03 Fixed bug#10902 - Missing translations on login screen.
    • 2015-02-03 Fixed bug#11047 - Missing translation when updating password.
    • 2015-02-03 Fixed bug#11050 - Wrong sortation of Ticket Overview settings.
    • 2015-02-03 Fixed bug#10955 - Missing translations in Dashboard and TicketOverview settings.
    • 2015-01-29 Fixed bug#10968 - Dashlet: Filter Attributes with more then one CustomerID doesn't work.
    • 2015-01-28 Fixed bug#11033 - Wrong webservice update confirmation text.
    • 2015-01-28 Fixed bug#11023 - SQL error with "0 oracle" for article body in Ticket Search.
    • 2015-01-27 Fixed bug#11037 - TranstionAction smart thats should support instead of .
    • 2015-01-27 Added OTRS Business Solution™ dynamic fields removal on downgrade to OTRS Free.
    • 2015-01-27 Added DB consistency checks to the deployment check for the OTRS Business Solution™.
    • 2015-01-27 Fixed bug#10198 - ORA-1795 occurrs, if a lot of tickets are selected at Column Filter in TicketOverviwSmall.
    • 2015-01-26 Fixed bug#11034 - generic interface invoker event delete and add bug.
    • 2015-01-24 Fixed bug#11018 - Internal Server Error, instead of warning.
    • 2015-01-24 Improved migration script to be tolerant on missing ProcessManagement Transition Actions.
    • 2015-01-22 Fixed bug#11021 - ProcessManagement: TransitionAction delete does not check if is used.
    • 2015-01-22 Fixed bug#11019 - ACLs for hiding Processes are not working anymore in 4.0.
    • 2015-01-20 Updated translations, thanks to all translators.
    • 2015-01-20 Message about opening external links from articles is now removable.
    • 2015-01-20 Removed buttons for System Registration if System Registration is disabled.
    • 2015-01-19 Fixed bug#10980 - InterfaceCustomer.pm has no translation.
  • v4.0.5 Changes

    January 20, 2015
    • 2015-01-14 Updated translations, thanks to all translators.
    • 2015-01-12 Fixed bug#10992 - "Delete Filter" unsets general navigation selection in overviews.
    • 2015-01-09 Fixed bug#9856 - gpg option 0xlong breaks decryption of emails.
    • 2015-01-09 Fixed bug#10492 - ORA-03113 Error after scheduler start.
    • 2015-01-08 Fixed bug#10884 - /etc/init.d/otrs running httpd is not detected on CentOS 7.
  • v4.0.4 Changes

    January 13, 2015
    • 2015-01-08 Updated translations, thanks to all translators.
    • 2015-01-06 Fixed bug#10967 - Error 500 instead of showing a finished process.
    • 2015-01-06 Fixed bug#10972 - AgentTicketProcess - Form not loading when RichText Editor is turned off.
    • 2015-01-05 Fixed bug#10895 - Dynamic Field shown information in customer interface is not consistent with agent interface.
    • 2015-01-05 Fixed bug#10898 - Reply to note does not select the origin note sender.
    • 2014-12-22 Fixed bug#10551 - Error: No Process configured! - Agent interface.
    • 2014-12-18 Added Invoker name requirement in Generic Interface Invoker constructor.
    • 2014-12-18 Fixed bug#10954 - Column title disappear in list for CustumerCompany.
    • 2014-12-18 Fixed bug#10934 - Error while splitting ticket.
    • 2014-12-18 Fixed bug#10945 - Invalid CustomerCompanys are not marked invalid in CIC.
    • 2014-12-18 Fixed bug#10802 - Ticket Count in Dashboard Widget with set Filter.
    • 2014-12-17 Fixed bug#10572 - ActivityDialogEntityID not working in ACLs from Process screens reducing States.
    • 2014-12-16 Fixed bug#10574 - DropDown "Crypt" is to large.
    • 2014-12-16 Fixed bug#10957 - Low "Max" attribute from Layout BuildSelection breaks execution.
    • 2014-12-15 Fixed bug#10941 - Process activity names not correctly displayed in process information widget.
    • 2014-12-12 Followup for bug#10724 - Sorting of DynamicField object types based on its Prio does not work.
    • 2014-12-12 Fixed bug#10948 - CloseParentAfterClosedChilds ACL does not work anymore.
  • v4.0.3 Changes

    December 16, 2014
    • 2014-12-11 Updated translations, thanks to all translators.
    • 2014-12-11 Fixed bug#10935 - "bin/otrs.ArticleStorageSwitch.pl" not working any more.
    • 2014-12-10 Fixed bug#10868 - Impossible to remove filter in dashboard-block when no tickets are found.
    • 2014-12-10 Fixed bug#10904 - Upon entering CIC, search only returns hits during the first search.
    • 2014-12-10 Fixed bug#10873 - Agent names sorted incorrectly in AgentTicketSearch.
    • 2014-12-10 Fixed bug#10944 - Multiple selection in Tree Selection also affects filtered elements.
    • 2014-12-09 Follow-up fix for bug#6284 - Problem with unicode characters when using FastCGI.
    • 2014-12-09 Fixed bug#10899 - SplitQuote in WYSIWYG editor creates unnecessary empty quote line when splitting quote at end of line.
    • 2014-12-08 Fixed bug#10830 - Textarea Limitation in Generic Agent.
    • 2014-12-08 Fixed bug#10914 - Migration issue to 4.0.1 (mssql).
    • 2014-12-08 Fixed bug#10920 - ProcessManagement: Deleting Activities from canvas does not update process layout.
    • 2014-12-08 Fixed bug#10801 - Editor is extremely slow with large articles.
    • 2014-12-05 Re-added possibility to have a custom RSS feed in Agent Dashboard.
    • 2014-12-05 Enhanced Permission Checks in GenericInterface Ticket Connector.
    • 2014-12-05 Fixed bug#10926 - Missing Apache2::Reload.pm.
    • 2014-12-05 Follow-up for bug#10613 - Fixed the problem with calling TicketGet() twice.
    • 2014-12-05 Fixed bug#10922 - There is no automatic wildcard search in AdminCustomerCompany by default.
    • 2014-12-05 Fixed bug#10929 - Twice rewrap body in CustomerTicketZoom.
    • 2014-12-05 Show only services assigned to the customer user in customer ticket search (configurable).
    • 2014-12-05 Fixed bug#10932 - JS error if no entry in queue list.
    • 2014-12-04 Fixed bug#10634 - ProcessManagement: Can not use an arbitrary email address as a CustomerUser.
    • 2014-12-04 Fixed bug#10901 - Database Update to 4.pl.
    • 2014-12-04 Removed incorrect notice about SQL query length. (#d0bd52b)
    • 2014-12-03 Improved the AdminRegistration frontend for systems without a running scheduler.
    • 2014-12-03 Improved stability of RegistrationUpdate handling.
    • 2014-12-02 Fixed bug#10917 - Wrong messages for password reset.
    • 2014-12-02 Fixed bug#10916 - Missing values AgentTicketEscalation / Localize function call does not work.
    • 2014-11-28 Fixed bug#10897 - PDFs don't open in browser.
    • 2014-11-28 Fixed bug#10839 - ACL cannot set possible TicketType in AgentTicketPhone and AgentTicketEmail.
    • 2014-11-28 Fixed bug#10776 - Medium and Large view don't indicate active filters.
    • 2014-11-28 Fixed bug#10808 - Set of pending time is not working at all in Frontend::Agent::Ticket::ViewNote.
    • 2014-11-28 Fixed bug#10843 - Adding Queue's with same name in AdminQueue leads to SQL error message.
  • v4.0.2 Changes

    December 02, 2014
    • 2014-11-27 Updated translations, thanks to all translators.
    • 2014-11-27 Fixed bug#10906 - SysConfig settings are mistakenly reset.
    • 2014-11-25 Added overview of data that is transferred to cloud.otrs.com. Only call BusinessPermissionCheck for registered systems.
    • 2014-11-24 Fixed bug#10892 - TicketActionsPerTicket open multiple popups at TicketOverview.
    • 2014-11-24 Fixed bug#10857 - JS added too often in AgentTicketOverviewSmall.
    • 2014-11-24 Fixed bug#10639 - Set of pending time/state not working properly (process management).
    • 2014-11-23 Fixed bug#10893 - Missing log name partitions in Service Center.
  • v4.0.1 Changes

    November 25, 2014
    • 2014-11-21 Added possibility to turn of SSL certificate validation.
    • 2014-11-20 Updated translations, thanks to all translators.
    • 2014-11-18 Fixed bug#10879 - GenericInterfae: TicketSearch operation does not take escalation parameters.
    • 2014-11-18 Fixed bug#10812 - SOAP Response is always in version SOAP 1.2.
    • 2014-11-18 Fixed bug#10083 - SMIME and Email address detection is case sensitive (for the right part)..
    • 2014-11-18 Fixed bug#10841 - ORA-00932 in DBUpdate-to-4.pl.
    • 2014-11-18 Fixed bug#10872 - Dynamic field regular expressions don't work.
    • 2014-11-18 Fixed bug#10712 - Incorrect utf8 in ZZZAuto.pm (via SysConfig).
    • 2014-11-18 Fixed bug#10826 - German - Translation Problem.
    • 2014-11-18 Fixed bug#10506 - Title mouse over text is truncated.
    • 2014-11-18 Fixed bug#10678 - Dates off by one on area diagram in dashboard widget.
    • 2014-11-18 Added new Swahili language translation, thanks to all translators.
  • v4.0.0.rc1 Changes

    November 18, 2014
    • 2014-10-30 Updated translation files, thanks to all translators.
    • 2014-11-12 Fixed bug#10866 - Wrong default article shown in AgentTicketZoom.
    • 2014-11-11 Fixed bug#7369 - LinkQoute fails for some characters in hash or parameter.
    • 2014-11-11 Fixed bug#8404 - Wrong sorting of responses dropdown in TicketZoom.
    • 2014-11-11 Fixed bug#8781 - 508 Compliance: In Ticket Overviews the title attribute of large view link is incorrect.
    • 2014-11-10 Fixed bug#10669 - Maxlength validation of textarea dynamic fields does not work correctly in IE.
    • 2014-11-10 Fixed bug#10471 - Missing translations for tooltips of TicketOverviewSmall columns.
    • 2014-11-10 Fixed bug#10850 - Double-quoted special characters in title of dynamic field sidebar output in TicketZoom.
    • 2014-11-07 Fixed bug#10856 - TicketHistoryGet() dynamic field values.
    • 2014-11-07 Fixed bug#10805 - Open tickets in 3 days show right function but wrong number.
    • 2014-11-04 Added the possibility to define a sleeptime to a lot of .pl scripts.
    • 2014-11-04 Fixed bug#10838 - Adding types with same name in AdminType leads to SQL error message.
    • 2014-11-03 Fixed bug#10799 - AgentTicketFreeText displays Service on top of queue.
    • 2014-11-03 Fixed bug#10842 - Customers missing when searching..
    • 2014-11-03 Fixed bug#10706 - dashboard settings are lost by different user login.
    • 2014-11-03 Fixed bug#10786 - TimeZoneUserBrowserAutoOffset not working with SSO.
    • 2014-11-03 Fixed bug#10613 - Tickets can be selected for bulk, even if locked.
    • 2014-10-31 Fixed bug#10577 - Service Center does not show MOD_PERL version on Ubuntu 14.04.
    • 2014-10-30 Fixed bug#10679 - Texts in notification tags loose their empty lines and spaces.
  • v4.0.0.beta5 Changes

    November 04, 2014
    • 2014-10-30 Updated translation files, thanks to all translators.
    • 2014-10-30 Fixed bug#10656 - Generated CSV file cannot display Chinese characters in MS Excel.
    • 2014-10-28 Added Excel export as an alternative to CSV export.
    • 2014-10-28 Added calendar specific weekday start options for date picker.
    • 2014-10-28 Fixed bug#8460 - Smart tag is display with HTML coding tags.
    • 2014-10-28 Added a small delay for opening the submenus of the main navigation when OpenMainMenuOnHover is enabled.
    • 2014-10-28 Reimplemented otrs.SetPermissions.pl. It is now much faster and has a --skip-article-dir option.
    • 2014-10-27 Updated SupportDataBundle email address.
    • 2014-10-27 Fixed bug#10587 - Find.pm "Can't cd to .." error in DynamicField subdirectories.
    • 2014-10-23 Fixed bug#10665 - Backup script should delete incomplete backups.
    • 2014-10-23 Added possibility to search for 'NotTicketFlags', thanks to Moritz Lenz.
    • 2014-10-23 Added the possibility to define a custom logo per skin. Fallback will be still AgentLogo.
    • 2014-10-22 Fixed bug#10828 - MyServices select misbehaves on empty values.
    • 2014-10-22 Fixed bug#10820 - memory cache does not get updated.
    • 2014-10-21 Improved IndexAccelerator SQL to use proper JOINs, thanks to Moritz Lenz.
    • 2014-10-20 Fixed bug#5252 - For pending- and escalation-notification only the standard calendar is used.
    • 2014-10-20 Fixed bug#10041 - Queue Based Calendars not shown only the standard calendar is used.
    • 2014-10-17 Fixed bug#10817 - generic agent ticket date filter 'year' one year has 365 instead of 356.
    • 2014-10-17 Fixed bug#10813 - GenericInterface event handler only listens to ticket events.
    • 2014-10-17 Fixed bug#10810 - Reference of uninitialized value at login.
  • v4.0.0.beta4 Changes

    October 21, 2014
    • 2014-10-16 Updated translations, thanks to all translators.
    • 2014-10-16 Fixed bug#10631 - Search attribute are unordered.
    • 2014-10-16 Added new screen for outgoing emails on a ticket that are not replies.
    • 2014-10-16 Follow-up fix for bug#10644. Make sure that params get passed to any modules used. Make tests more robust.
    • 2014-10-14 Added flat design skin for the customer interface.
    • 2014-10-14 Fixed bug#10728 - Removing watcher does not work on ticket merge.
    • 2014-10-14 Fixed bug#10750 - Strange tree view in complex tree of queues.
    • 2014-10-14 Fixed bug#10790 - Editing fields in Activity Dialogs not possible in IE8.
    • 2014-10-14 Fixed bug#10725 - Translation affects suggested article type.
    • 2014-10-14 Improved email address validity check to conform to RFC 5321, thanks to gitbensons.
    • 2014-10-14 Added cache benchmark script, thanks to ib.pl.
    • 2014-10-14 Fixed bug#10579 - Error with &-sign in an eMail address.
    • 2014-10-14 Fixed bug#10621 - Queues are false sorted in Ticket Zoom select box.
    • 2014-10-13 Changed default skin for CKEditor to bootstrapck, http://ckeditor.com/addon/bootstrapck.
    • 2014-10-07 Fixed support data collection hangs in some mod_perl environments.
    • 2014-10-07 Added the possibility to restrict customer self registration by email address whitelist or blacklist.
    • 2014-10-07 Fixed customer account creation message.
    • 2014-10-07 Added new dashboard module that shows the output of an external command, thanks to ib.pl.
  • v4.0.0.beta3 Changes

    October 07, 2014
    • 2014-09-29 Fixed bug#10588 - Search profile names with special characters break functionality.
    • 2014-09-26 Added functionality to search for the last change time of the ticket (TicketLastChangeTimeOlderMinutes, TicketLastChangeTimeNewerMinutes, TicketLastChangeTimeNewerDate, TicketLastChangeTimeOlderDate).
    • 2014-09-25 Readded AgentZoom.pm to fix compatibility problems of older systems.
    • 2014-09-23 Fixed bug#10759 - Migrate ProcessManagement EntityIDs can't use string error.
    • 2014-09-23 Fixed bug#10758 - isn't numeric in numeric eq (==) error on Article.pm.
    • 2014-09-22 Fixed bug#10749 - generic agent limitted by notifications for escalations.
    • 2014-09-22 Fixed bug#10460 - Namespace error in Internet Explorer Compatibility Mode.
    • 2014-09-22 Fixed bug#8290 - Browser Detection is skipped when using Single Sign On.
    • 2014-09-22 Fixed bug of new navigation sorting in IE8.