TheBugGenie alternatives and similar software solutions
Based on the "Ticketing" category.
Alternatively, view The Bug Genie alternatives based on common mentions on social networks and blogs.
8.2 8.2 L2 TheBugGenie VS osTicketThe osTicket open source ticketing system official project repository, for versions 1.8 and later
7.8 9.8 L1 TheBugGenie VS ZammadZammad is a web based open source helpdesk/customer support system
7.6 9.9 TheBugGenie VS ErxesFree and open fair-code licensed all-in-one growth marketing & management software
7.3 2.3 TheBugGenie VS HelpyHelpy is a modern, open source helpdesk customer support application. Features include knowledgebase, community discussions and support tickets integrated with email.
6.7 7.2 L3 TheBugGenie VS OTRS((OTRS)) Community Edition is one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management. Please note that ((OTRS)) Community Edition offers limited OTRS functionality.
5.6 9.2 L4 TheBugGenie VS Request TrackerRequest Tracker, an enterprise-grade issue tracking system
5.2 0.5 L3 TheBugGenie VS BugzillaOfficial repository for the Bugzilla bug tracking system. Report bugs to https://bugzilla.mozilla.org/enter_bug.cgi?product=Bugzilla&format=__default__ . Main website:
* Code Quality Rankings and insights are calculated and provided by Lumnify.
They vary from L1 to L5 with "L5" being the highest.
Do you think we are missing an alternative of TheBugGenie or a related project?
The Bug Genie
The Bug Genie is an enterprise-grade issue-tracking, development and project management system. Main features includes:
- Integrated wiki
- Live project planning
- Great agile project support
- Customizable workflow support
- Time tracking
- Multiple hosted installations on single setups
- Complete source code integration
- Command-line interface for both local and remote installations
- LDAP authentication, OAuth2-enabled logins and pluggable auth backend
- Remote API (JSON-based)
- Great web-based configuration
- Module-based and extensible architecture
- Integration with source-code control systems
... and a lot more!
For up-to-date installation and setup notes, visit the FAQ: https://issues.thebuggenie.com/wiki/TheBugGenie:FAQ
1: Download and install Composer
The Bug Genie uses a dependency resolution tool called Composer, which must be downloaded and run before The Bug Genie can be installed or used.
Download and install Composer from http://getcomposer.org
2: Install The Bug Genie dependencies
After you have followed the instructions in step 1, run
php composer.phar install
from the main directory of The Bug Genie. Composer will download and install
all necessary components for The Bug Genie, and you can continue to the actual
installation as soon as it is completed.
3a: Install via web
Visit the subfolder
https://example.com/thebuggenie/public/index.php in your web-browser.
The installation script will start automatically and guide you through the installation process.
3b: Install via command-line (unix/linux only)
You can use the included command-line client to install, if you prefer that.
The command line utility can be found in the root folder:
$ php ./tbg_cli
$ ./tbg_cli install
If you find any issues, please report them in the issue tracker on our website: https://issues.thebuggenie.com
RUNNING PHPUNIT TESTS
composer.phar install --dev during the installation process, phpunit 4.2 will get installed. The phpunit test can be run by the following command:
Development and testing using Vagrant
If you are interested in contributing some code to The Bug Genie, you can get quickly up and running using the provided Vagrant and Ansible configuration. This can save you both time, and reduce the number of software packages you need to install and configure for working with The Bug Genie.
Take note that provided configuration and set-up should not be used in production.
For more details and some introduction see The Bug Genie wiki page.