Brimir changelog

Changelog History

• v0.7.3 Changes

  December 19, 2016

  🚀 This release improves the rule creation interface and adds the option of disabling notifications when you're off. Besides these visible changes, a lot of small fixes and improvements were made.

• v0.7.2 Changes

  November 11, 2016

  🚀 This release consists mostly of contributed features:

  • Optional notification of customers when ticket is assigned or status is changed. Contributed by @fiedl.
  • Optional captcha for non-signed in ticket creation. Constributed by @git-jls.
  • Optional emails and templates when a user account has been created and when a ticket has been received. Contributed by @git-jls.

  Thanks guys!

• v0.7.1 Changes

  June 10, 2016

  🚀 This release fixes two important bugs:

  • Inline images were not displayed correctly anymore.
  • Message-id's of notification would be wrong, causing email client threading to break.

  🌐 Thanks to @viddypiddy we now also have a Norsk translation.

• v0.7.0 Changes

  April 15, 2016

  🛠 This release includes quite some bugfixes and changes. The most important additions include:

  • 💻 Automatic refresh of inbox when browser tab receives focus again.
  • Internal notes can now be added to tickets
  • 🔀 Merge ticket feature.
  • Do not notify other clients silently, when a client replies via email.

  👀 See the CHANGELOG for the complete list of changes

• v0.6.3 Changes

  November 06, 2015

  🔄 Changes can be found in the changelog.

• v0.6.2 Changes

  October 23, 2015

  • Lines of plain text tickets or replies are now wrapped at 72 characters.
  • The rule action to notify users now creates users if they don't exist yet.
  • 🌐 French translation was improved by @sapk.

• v0.6.1 Changes

  October 02, 2015

  🚀 This release also searches the CC and BCC of an incoming email for known email addresses. Also, a bug was fixed which would occur when sending a previous draft when draft sharing was enabled and a number of missing German translations were added.

• v0.6.0 Changes

  September 18, 2015

  A number of important improvements have been added:

  • 👉 User avatar support.
  • Agent access can now be restricted to certain labels.
  • Ticket locking and timed unlocking.
  • 👉 User management has been extended with support for searching for users and removing users.
  • 👍 Ticket reply form has been extended with support for changing status, outgoing address and opting in other users.

  👀 Lots of other changes, see the changelog for details.

• v0.5.0 Changes

  January 02, 2015

  🛠 The biggest change in this release is a redesign of most screens. For new users we've also added a simple guided tour. Other changes include lots of bugfixes, the addition of various translations (Ukrain, Russian, Canadian French and more) and lots of small improvements.

• v0.4.0 Changes

  September 19, 2014

  🚀 In this release we refactored the notification emails and added checkboxes to allow anybody to specify which users should receive notifications.

  🌐 Futhertmore, we've added some user contributed translations:

  • Finnish
  • Brazilian Portuguese
  • Spanish
  • German

  🌐 Together with the existing Dutch and Enlish translation this gives us six much used languages!

  🚀 Starting from this release you can also add labels to tickets and customers. Labels can be used to filter, but also to give a customer access to all tickets with a certain label.

  🔧 Finally, a much requested feature: we've added user configurable rules for incoming tickets. When a new ticket is created, these rules are evaluated and can, for example, assign a label to the ticket or notify a certain email address.