« Changelog History


OTRS v1.3.0 Release Notes

Release Date: 2004-09-08 // over 19 years ago
    • 2004-08-11 added feature to send fulltext reqests to a mirror database [Kernel/Config.pm]
        # AgentUtil::DB::*
    # (if you want to use a mirror database for agent ticket fulltext search)
    $Self->{'AgentUtil::DB::DSN'} = "DBI:mysql:database=mirrordb;host=mirrordbhost";
    $Self->{'AgentUtil::DB::User'} = "some_user";
    $Self->{'AgentUtil::DB::Password'} = "some_password";
    • 2004-08-10 added Radius auth modules for agent and customer interface
    • 2004-08-10 improved Kernel::System::CustomerAuth::DB to use an external database
    • 2004-08-10 added email 1:1 download option in AgentPlain
    • 2004-08-08 added owner_id, priority_id and state_id to ticket_history table.
    • 2004-08-04 moved customer notifications from Kernel/Config.pm to database and added multi language support
    • 2004-08-02 fixed bug#466 - Error in managing very long Message-IDs
    • 2004-08-01 improved Kernel::System::Log::SysLog with log charset config option in case syslog can't work with utf-8
    • 2004-08-01 improved Kernel::System::Email backends
    • 2004-08-01 fixed bug#429 - Attachment file names with spaces do not save properly
    • 2004-08-01 fixed bug#450 - Spelling mistake in default FAQ entry
    • 2004-08-01 fixed bug#460 - Patch to add params hash to LDAP bind in Kernel/System/User.pm.
    • 2004-07-30 added references, in-reply-to follow up check [Kernel/Config.pm]
        # PostmasterFollowUpSearchInReferences
    # (If no ticket number in subject, otrs also looks in In-Reply-To
    # and References for follow up checks)
    $Self->{PostmasterFollowUpSearchInReferences} = 0;
    • 2004-07-17 fixed generic agent Schedule web interface
    • 2004-07-16 added multi attachment support for attachments
    • 2004-06-28 improved Kernel/Modules/AdminSelectBox.pm module
    • 2004-06-27 added Block() feature to dtl files (removed a lot of no longer needed templates)
    • 2004-06-27 improved web handle (bin/cgi-bin/index.pl and bin/cgi-bin/customer.pl) to show module syntax errors.
    • 2004-06-22 improved postmaster filter to use matched value as [***] in "Set =>" option.
    • 2004-06-22 added support for crypted database passwords (use bin/CryptPassword.pl to crypt passwords).
    • 2004-06-10 added generic agent web interface
    • 2004-06-03 improved language translation with custom translation files: Kernel/Language/$Locale.pm (default) Kernel/Language/$Locale_$Action.pm (translation for otrs modules like file manager, calendar, ...) Kernel/Language/$Locale_Custom.pm (own changes,updates)
    • 2004-05-18 added html application output filter option, e. g. to filter java script of the application or to manipulate the html output of the application. (see also Kernel/Config/Defaults.pm -> Frontend::Output::PostFilter)
    • 2004-05-04 added ticket history log on ticket link update and notification info if link ticket number doesn't exists.
    • 2004-05-03 added PreApplicationModule examples to Kernel/Config.pm
    • 2004-04-30 added multi customer id support to Kernel/System/CustomerUser.pm, Kernel/System/CustomerUser/DB.pm and Kernel/System/CustomerUser/LDAP.pm. So one customer can have more than one customer id.
    • 2004-04-22 added notification module for customer panel (customer.pl) like for existing agent (index.pl)
    • 2004-04-20 added PreApplicationModule (index.pl) and CustomerPanelPreApplicationModule (customer.pl) This interface use useful to check some user options or to redirect not accept new application news.
    • 2004-04-19 added MaxSessionIdleTime for session managment to check/delete idle sessions
    • 2004-04-15 added file size info to article attachments (DBUpdate-to-1.3.*.sql is required!).
    • 2004-04-14 ticket history rewritten and added i18n feature
    • 2004-04-14 reworked/renamed Kernel::System::Ticket::Article and sub module functions and added added pod docu, see http://dev.otrs.org/ Note: Kernel::System::Ticket are not longer compat. to OTRS 1.2 or lower!
    • 2004-04-07 added config option SessionUseCookieAfterBrowserClose for session config stuff to keep cookies in browser (after closing the browser) till expiration of session (default is 0).
    • 2004-04-06 added missing priority options in TicketSeatch() of Kernel::System::Ticket.
    • 2004-04-05 reworked/renamed Kernel::System::Ticket functions and added added pod docu, see http://dev.otrs.org/
    • 2004-04-04 added auto convert of html only emails to text/plain, text/html will be attached as attachment (Kernel/System/EmailParser.pm)
    • 2004-04-01 fixed some html quote bugs
    • 2004-03-30 added ability to reverse the Queue sorting (added AgentQueueSort setting)
    • 2004-03-12 added customer panel MyTickets and CompanyTickets feature.
    • 2004-03-11 added mulit serach options to customer serach e. g. "name+phone" in customer search
    • 2004-03-11 added customer search prefix (default '') and suffix (default '*') to CustomerUser as config options.
    • 2004-03-11 added <OTRS_CUSTOMER_*> tags for salutatuion, signateure and std. responses
    • 2004-03-08 added TimeZone feature - e. g. config option "$Self->{TimeZone} = +5;" in Kernel/Config.pm
    • 2004-03-05 added Include function to dtl tags - Thanks to Bozhin Zafirov!
      • moved to central css dtl file (Kernel/Output/HTML/*/css.dtl and Kernel/Output/HTML/*/customer-css.dtl)
    • 2004-02-29 improved database handling of large objects (use DBI bind values now / saves memory)
    • 2004-02-27 replaced "CustomQueue" with "My Queues" in agent frontend
    • 2004-02-27 fixed possible owner selection in AgentPhone/AgentEmail
    • 2004-02-23 improved FreeText feature look if just one key is defined.
    • 2004-02-23 improved otrs LDAP modules with AlwaysFilter and Charset options (see online documentation)
    • 2004-02-23 updated to CGI 3.04