OTRS v3.1.0 Release Notes

Release Date: 2012-02-07 // over 12 years ago
    • 2011-11-15 Added IE7 to browser blacklist.
    • 2011-11-15 Updated German translation.
    • 2011-11-14 Fixed bug#7526 - OTRS Ticket Search not working with ( or ).
    • 2011-11-14 Added Idea#724 - Connect to IMAP servers using TLS encryption.
    • 2011-11-14 Fixed bug#7879 - Add the option to get mail from a specified IMAP folder.
    • 2011-11-14 Added new 'registration' mask to install process.
    • 2011-11-10 Fixed bug#5863 - Added autocomplete for Cc and Bcc in AgentTicketCompose
    • 2011-11-10 Fixed AgentBook (addressbook) to cooperate with the new autocomplete handling in the ticket screens.
    • 2011-11-08 Fixed correct validation handling of RTE.
    • 2011-11-07 Fixed spelling mistake in README.
    • 2011-11-04 Removed 'address' and 'div' style formats from CKEditor.
    • 2011-11-04 Added support for CKEditor on iPhone and iPad with iOS5.
    • 2011-11-04 Added config option Frontend::AgentLinkObject::WildcardSearch to enable wildcard search if the AgentLinkObject mask is started.
    • 2011-11-01 Added functionality to allow to use auto-complete feature for more than one entry in To, From, Cc and Bcc fields into TicketPhone and EmailTicket screens.
    • 2011-10-31 Fixed bug#7454 - MSSQL should use NVARCHAR to store text strings rather than VARCHAR.
    • 2011-10-31 Fixed bug#7858 - Make "Apache::DBI" option not being overwritten with each update. Apache::DBI is now loaded in web server configuration file.
    • 2011-10-28 Updated CKEditor to 3.6.2.
    • 2011-10-28 Updated json2.js to current version 2011-10-19.
    • 2011-10-28 Updated stacktrace.js to 0.3.
    • 2011-10-28 Updated jQuery Validate plugin to 1.9.
    • 2011-10-28 Updated jQuery UI to 1.8.16.
    • 2011-10-28 Updated jQuery to 1.6.4.
    • 2011-10-24 Fixed bug#7824 - Tickets locked through 'tmp_lock' lock type aren't shown as locked tickets
    • 2011-10-20 Fixed bug#7168 - Ticket Overview Control Row can only be one line high.
    • 2011-09-28 Fixed Ticket#2011080542009673 - Improved location check for _FileInstall().
    • 2011-09-26 Added missing cpan module Encode::Locale which is now required for HTTP::Response and LWP::UserAgent.
    • 2011-09-16 Added new legacy driver for PostgreSQL 8.1 or earlier. This needs to be activated for such older installations in Kernel/Config.pm as follows: perl $Self->{DatabasePostgresqlBefore82} = 1;
    • 2011-09-09 Updated CPAN module Mozilla::CA to version 20110904.
    • 2011-09-06 Converted all translation files to utf-8.
    • 2011-09-01 Changed Postgresql driver to also use standard_conforming_strings in regular database connections.
    • 2011-09-01 Fixed bug#7684 - PostMaster Filter Module fails to create ticket if state set in filter is invalid.
    • 2011-08-30 Updated CPAN module SOAP::Lite to version 0.714.
    • 2011-08-30 Updated CPAN module libwww-perl to version 6.02.
    • 2011-08-30 Updated CPAN module YAML to version 0.73.
    • 2011-08-30 Updated CPAN module URI to version 1.59.
    • 2011-08-30 Updated CPAN module Text::Diff to version 1.41.
    • 2011-08-30 Updated CPAN module Proc::Daemon to version 0.14.
    • 2011-08-30 Updated CPAN module Net::SMTP::TLS::ButMaintained to version 0.18.
    • 2011-08-30 Updated CPAN module Net::IMAP::Simple to version 1.2024.
    • 2011-08-30 Updated CPAN module Mozilla::CA to version 20110409.
    • 2011-08-30 Updated CPAN module MailTools to version 2.08.
    • 2011-08-30 Updated CPAN module JSON to version 2.53.
    • 2011-08-30 Updated CPAN module JSON::PP to version 2.27200.
    • 2011-08-30 Updated CPAN module HTTP::Message to version 6.02.
    • 2011-08-30 Updated CPAN module Digest::SHA::PurePerl to version 5.62.
    • 2011-08-30 Updated CPAN module CGI to version 3.55.
    • 2011-08-24 Fixed bug#6718 - error when running otrs-initial-insert.postgresql.sql by making otrs.xml2sql.pl write out utf8 files and by adding 'SET standard_conforming_strings TO ON'.
    • 2011-08-22 Fixed bug#7635 - Remove support for Suse 9.
    • 2011-08-22 Fixed bug#6444 - OTRS rc scripts checks and stops local mysql database and complains about having no database if you use a remote one.
    • 2011-08-22 Fixed bug#7638 - OTRS rc scripts installation/check/stop of Scheduler service.
    • 2011-08-22 Fixed bug#2365 - Removed dependency on MySQL in RPMs.
    • 2011-08-12 Removed support for non-utf-8 internal encodings.
    • 2011-07-29 Fixed bug#7538 - CustomerSearchAutoComplete###QueryDelay has incorrect pattern match.
    • 2011-07-20 Added feature bug#976 - Send emails via bulk action.
    • 2011-07-18 Added feature bug#7479 - Add "TicketChangeTime" as filter parameter in Generic agent.
    • 2011-07-01 Now stores binary data in VARBINARY rather than deprecated type TEXT on MS SQL Server.
    • 2011-07-01 Fixed bug#7454 - MS SQL should use NVARCHAR to store text strings rather than VARCHAR.
    • 2011-06-21 TicketGet() now also returns ChangeBy and CreateBy.
    • 2011-06-06 Fixed bug#4946 - Notification mails lack "Precedence: bulk" or similar headers.
    • 2011-05-20 Added feature bug#7340 - It's not possible to sort tickets on last changed date.
    • 2011-05-18 Added feature bug#7207 - Display warning if user is logged in and out-of-office is activated.
    • 2011-05-16 Added feature bug#7316 - Possibility to exclude articles of certain sender types from being displayed in OverviewPreview mode and to display a certain article type as expanded when entering the view.
    • 2011-05-03 Added feature Ideascale#488 - Use ticket number in the URL to access to its zoom view.
    • 2011-05-02 Added feature bug#6108 / Ideascale#87 - add the possibility to register inbound phone conversations.
    • 2011-04-29 Added enhancement bug#7267 0 Performance issue in dtl with large pages. Thanks to Stelios Gikas <[email protected]>!
    • 2011-04-29 Added enhancement bug#7266 - Performance issue in ticket zoom - article seen with many article. Thanks to Stelios Gikas <[email protected]>!
    • 2011-04-27 Added feature bug#5484 / IdeaScale#497 - Bulk action to set/change Ticket Type.
    • 2011-04-27 Added feature bug#7258 - Stats output always has a timestamp and report name in the filename.
    • 2011-04-27 Fixed bug#7257 - Stats CSV outputs report name and timestamp as first line.
    • 2011-04-27 Added feature bug#5607 - otrs.GenerateStats.pl report only can be sent to one recipient at a time.
    • 2011-04-27 Fixed bug#7211 - 'Valid' used in labels is now replaced with 'Validity'.
    • 2011-04-25 Fixed bug#7236 - Ticket::TicketTitleUpdate() does not update change_time of ticket.
    • 2011-04-20 Fixed ticket#2011041942007629 - Uninitialized value problem in AgentPreferences.pm.
    • 2011-04-20 Fixed bug#7243 - Problem if current_timestamp of database system is different to system time (e. g. time()).
    • 2011-04-19 Fixed bug#3549 - ACLs don't work against queues with nonlatin characters.
    • 2011-04-18 Fixed bug#7216 - Company names containing "&" pulled from Active Directory cause errors in error.log when using Company Tickets.
    • 2011-04-06 Added generic notification module to show messages in the agent interface.
    • 2011-04-05 Fixed bug#7182 - AgentDashboard preferences are always translated.
    • 2011-03-29 Fixed bug#6994 - AgentSelfNotifyOnAction is ignored for event based notifications.
    • 2011-03-24 Fixed bug#6981 - ReadOnly CustomerUser sources should not be selectable for creating new customers.
    • 2011-03-15 Fixed bug#7057 - Kernel::System::StandardResponse->StandardResponseLookup() is broken.
    • 2011-03-15 Fixed bug#7053 - Installer page titles are not localized.
    • 2011-03-07 Added feature bug#6992 - Ticket Responsible can't be set by GenericAgent.
    • 2011-03-07 Added feature bug#6140 - Make the refresh interval of the dashboard configurable.
    • 2011-03-01 Added feature bug#6977 - Next Screen after AgentTicketMove should be configurable.
    • 2011-02-28 Added feature bug#6894. Events for escalations.
    • 2011-02-24 Fixed bug#6867. CustomerCompany external source requires change_time and create_time columns.
    • 2011-02-07 Fixed bug#2452 - SMIME encoded E-Mails are not decrypted properly by OTRS.
    • 2011-02-02 Fixed bug#3125 - No translation for ticket-state in notifications.
    • 2011-02-02 Fixed bug#6618 - TicketIndex can not be created if queue name of > 70 characters exists.