OTRS v6.0.21 Release Notes

Release Date: 2019-08-23 // almost 3 years ago
    • 2019-08-08 Updated translations, thanks to all translators.
    • 2019-08-08 Fixed bug#14694 - Multiple emails are sent out by one action. A regression was introduced in a previous bugfix in OTRS 6.0.7, that resulted in an errant submit handler which would result in multiple instances of the same article in case the recipient field was entered manually.
    • 2019-08-05 Fixed bug#14693 - Console command Maint::Ticket::InvalidUserCleanup reports error about ArticleFlagDelete().
    • 2019-08-05 Fixed bug#14713 - Untranslated strings in GenericInterface screens.
    • 2019-08-05 Fixed bug#14644 - Client side validation does not show tooltips in the Appointment calendar.
    • 2019-08-05 Fixed bug#14572 - Package installation via Console upgrade command bypasses OTRS verification.
    • 2019-08-05 Fixed bug#14672 - Values from multi-select Dynamic Fields do not work as recipient in Ticket Notifications.
    • 2019-08-02 Added colorization of weekends in calendars.
    • 2019-08-02 Fixed bug#14655 - In the process management OTRS_CURRENT tags are not correctly interpreted when used in the TicketOwnerSet and TicketResponsibleSet transition action.
    • 2019-07-29 Fixed bug#14357 - Email sending doesn't work fine with specific module versions. Recently additional option for otrs.CheckModules.pl has been introduced to show recommended version of modules which should be used. Modules 'IO::Socket::SSL' and 'Net::SMTP' have increased recommended versions.
    • 2019-07-29 Fixed bug#14605 - Password field is not mandatory on S/MIME screen.
    • 2019-07-29 Fixed bug#14629 - In the Calendar Overview screen, last selected Timeline overview is not saved.
    • 2019-07-25 Fixed bug#14670 - Ticket notification migration from 5 to 6 fails if notification content is missing.
    • 2019-07-25 Follow-up fix for bug#14557 - Webservice debug log does not honor selected agent timezone.
    • 2019-07-24 Fixed bug#12956 - After splitting the ticket Customer Information are wrong.
    • 2019-07-23 Fixed bug#14358 - Ticket Title is hidden in the ticket zoom screen using Mobile Mode in Agent interface.
    • 2019-07-23 Fixed bug#14503 - Filter label is not visible if High contrast skin is used.
    • 2019-07-23 Fixed bug#14662 - Syncing LDAP fields causes error when value is undefined.
    • 2019-07-22 Fixed bug#14563 - Responsible agent is not shown in the 'To' Field of the Article in the Ticket zoom screen.
    • 2019-07-22 Fixed bug#14666 - OTRS console command Dev::Code::CPANAudit scans OTRS home folder and decreases performance. System scans all folders for perl modules, which is not needed.
    • 2019-07-19 Fixed bug#14646 - OTRS_CUSTOMER_DATA tags not correctly interpreted in DynamicFieldSet transition action.
    • 2019-07-19 Additional recipient email addresses in notification events are correctly separated on send to prevent information leakage.
    • 2019-07-18 Fixed bug#14651 - System configuration descriptions refers to non-existing parameters (e.g. AccessibleTickets).
    • 2019-07-10 Fixed bug#14593 - Article seen flag shows wrong state when there are more then 1500 articles for one ticket.
    • 2019-07-10 Fixed bug#14618 - Information about usage of 'URI' or 'URL' filters is missing at some dynamic field types.
    • 2019-07-09 Fixed bug#14612 - Explanation for 'Kernel::System::Email::Test' is missing from SendmailModule System configuration description.
    • 2019-07-04 Fixed bug#14597 - Missing hint on how to separate 'Additional Email Recipients' in notifications.
    • 2019-07-03 Added improvements for user module regarding the LDAP auth synchronization.
    • 2019-07-01 Fixed bug#14575 - Input field in the FrontendNavigation type in SysConfig has incorrect value when single quotes are used.
    • 2019-06-29 Fixed bug#14601 - Entitlement check message is different in GUI and log.
    • 2019-06-25 Fixed bug#14606 - Values of Activity status and Customer visibility drop-downs are not translated in the Ticket notification screen.