Zammad alternatives and similar software solutions
Based on the "Ticketing" category.
Alternatively, view Zammad alternatives based on common mentions on social networks and blogs.
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osTicket
The osTicket open source ticketing system official project repository, for versions 1.8 and later -
Erxes
Source available experience management infrastructure. Pioneering the future of experiences with XOS (Experience Operating System). Hubspot + Qualtrics alternative -
FreeScout
FreeScout — Free self-hosted help desk & shared mailbox (Zendesk / Help Scout alternative) -
Helpy
Helpy is a modern, open source helpdesk customer support application. Features include knowledgebase, community discussions and support tickets integrated with email. -
OTRS
DISCONTINUED. ((OTRS)) Community Edition is one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management. Please note that ((OTRS)) Community Edition offers limited OTRS functionality. -
Gaskit
DISCONTINUED. A git-backed issue tracker. It uses a branch in your local git database to store the tickets. -
django-todo
A multi-user, multi-group todo/ticketing system for Django projects. Includes CSV import and integrated mail tracking. -
Bugzilla
Official repository for the Bugzilla bug tracking system. Report bugs to https://bugzilla.mozilla.org/enter_bug.cgi?product=Bugzilla&format=__default__ . Main website: -
Coordino
Self-hosted Knowledge Software your question & answer system written on top of the CakePHP Framework -
TheBugGenie
DISCONTINUED. The Bug Genie was a friendly project management and issue tracking tool, now replaced by Pachno -
Cerb
Cerb brings order to a busy team inbox with bot powered email management and workflow automation. Used by thousands of teams for 15+ years. For production, use: https://github.com/cerb/cerb-release/
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README
Welcome to Zammad
Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and e-mails. It is distributed under version 3 of the GNU AFFERO General Public License (GNU AGPLv3).
Do you receive many e-mails and want to answer them with a team of agents?
You're going to love Zammad!
Status
- Toolchain:
- Issues:
- Download DEB/RPM:
- Docker multi container image:
- Docker single container image:
- License:
Installing & Getting Started
Screenshots
https://zammad.org/screenshots
Developer Manual
REST API
https://docs.zammad.org/en/latest/api/intro.html
Security Policy
For reporting security vulnerabilities, please see [SECURITY.md](SECURITY.md).
Contributing
https://zammad.org/participate
Thanks! ❤️ ❤️ ❤️
Your Zammad Team
*Note that all licence references and agreements mentioned in the Zammad README section above
are relevant to that project's source code only.